How does Delegate365 work?

The delegation uses organizational units (OUs) where you have defined which administrator can manage which units, which domains and which licenses. So, Microsoft Office 365™ knows nothing about the management part, all users are simply Microsoft Office 365™ users with no special roles.
That´s why you, of course, can also manage domains, groups, users and distribution lists in Microsoft Office 365 online portal as well as directly in Delegate365. New objects must be assigned in Delegate365 by the portal administrator(s) - or can be assigned automatically (for example, by location) - to be visible for the delegated admins..
The idea is that the Delegate365 portal replaces the Microsoft Office 365 online portal for all daily tasks and user management.
Since Delegate365 is provided as Software-as-a-Service, updates are automatically done for you; there´s no maintenance necessary. Technically, Delegate365 is based on Windows Azure™ websites and cloud services with Azure SQL Database.

Office 365 and Delegate365 features

See a list of the basic features of the Office 365 online portal and Delegate365.

Feature Office 365™ Delegate365
Delegation of admins
Restrict objects scope admins can manage
Restrict specific features for admins
Permission Levels roles
Restrict the usage of specific domains
Restrict the usage of alias domains
Deny Office 365 tenant administration
Manage users
User Templates
User bulk-import through CSV files
User bulk assignment of password policies
Restore soft deleted users
Manage security groups
Manage distribution groups
Manage shared mailboxes
Manage resources
Manage contacts
Manage licenses at user level
Bulk assignment of objects in AAD
Automatic Assignment of Users into OU's
Automatic Assignment Priorities
Customizable support case system
Notification system
License management
License statistics
License quotas for OU's
License bulk assignment
License order workflow
Works on all devices
Optimized for daily tasks
Error reporting
Auditing of all operations

To get an impression how easy it is to use Delegate365, here are some screenshots of the main functions used in daily business.
Click an image to see it enlarge and view the short description.

Everything starts here.

The administrator logs in with the standard Microsoft Office 365™ login page. If the user is authenticated against Windows Azure™ Active Directory® the Delegate365 dashboard follows. If the user is authenticated, but no administrator user in Delegate365 the user only can change his password. The Active Directory objects are automatically synced in Delegate365.

The dashboard provides an overview of all objects the logged in user can administer. All user data comes directly from Microsoft Office 365™ and is presented in this summary page which is also the start page after the login.

The soul of management

This is the soul of management in Delegate365. The portal administrator defines any number of organizational units (OU) to create individual groups within the portal administration. Each administrator belongs to one or more OU´s. All user objects also belong to one OU. Objects can be moved from one OU to another OU with a mouse click.

This is the main part where administrators can manage all their users. Users can be created, edited and deleted. The search box delivers a user object while typing the name. Users can be assigned to Active Directory groups and licenses. Additional functions are password reset and Alias-addresses.

A new user can be created just by typing his name. Delegate365 creates a valid user principal name for the user. The administrator can only choose between domains, locations and OU´s where he is entitled. So business administrators can create only new users within their logical unit.

Mass import

When a couple of users need to be imported, the local administrator can download a sample file, fill in the data for example with Microsoft Excel® and upload it to the Delegate365 portal. Delegate365 will create users out of the import file and assign the Microsoft Office 365™ license in one step. If the file contains invalid data or the administrator wants to create users in another OU that he´s in, the import functions informs about the invalid data. So mass import is very easy, even for the local administrator.

The Sync function allows portal admins to synchronize all data from Azure Active Directory into D365 manually at any time. Additionally rules can be set for automated assignment of users depending on user properties into D365 OU´s.

Shared Mailboxes are an Exchange feature where many users can access a common mailbox (which does not need an Office 365 license), f.e. for departments or customer contact etc. Admins who are entitled to use this function now can easily manage Shared Mailboxes in D365.