Delegate365 is a user-friendly, web-based portal for user, group and license management that allows to split a single Microsoft 365 tenant into smaller, manageable organizational units. Each organizational unit can use Delegate365 to manage itself within the defined scopes. Delegate365 is based on three pillars and supports delegation, automation and auditing.
All operations are only executable for authorized objects. Delegate365 allows you to define permissions at a granular level and assign licenses based on user properties or group memberships. Reports provide the opportunity to evaluate and process your own data while statistics tools provide governance and usage.
At the beginning of development, Delegate365 was able to provide basic delegation. Over the years, we've extensively expanded the capabilities of the product and built many useful features and automatisms that make life easier for IT administrators, from delegation to governance tools.
With Delegate365, we employ Lean Start-up methodologies, where feedback of our customers flows directly into the product.
Today, after years of continuously developing Delegate365, we are still excited about the product. The solution provides a large set of features and adds additional value for our customers in various scenarios.
All user data comes directly from Microsoft Office 365. Delegate365 works within a layer above Microsoft Office 365. All operations are directly made in Windows Azure™ Active Directory®.
Microsoft Office 365 end-user functionality is not affected by this management layer. No specific Microsoft Office 365 role assignments are needed.
Microsoft Office 365 cannot delegate user roles and responsibilities. Delegate365 fills that gap and offers administrators an easy-to-use interface where each Windows Azure Active Directory object belongs to an organizational unit (OU). These units can be created by a portal administrator and can represent locations, departments or any other logical division. In addition, it can be clearly defined which user can be administered by which administrator. Each administrator can manage multiple OUs, but each user belongs to only one OU.
Existing users in Microsoft Office 365 or users created without Delegate365 directly in the Microsoft Office 365 online portal are not automatically visible for Delegate365-administrators. In order to address this, the portal administrator uses an "assign OU" module where they can see all users without an OU. There they can filter and assign some or all of these users to one OU. As you would expect, users newly assigned to an OU disappear from the original list. Administrators now can see the new users if they are in one of their assigned OUs.
Yes, in the same way as with the Office 365 portal. Synced domains and users are visible and group and license memberships are manageable. Using Delegate365, an administrator can assign users to security groups and change the Office 365 licenses but cannot modify the user’s Active Directory object itself because it´s managed in a local federated Active Directory. Windows Azure Active Directory handles federated objects differently, so these objects are not "fully managemable" objects; they can be read but not changed.
Absolutely! Since Office 365 uses Azure Active Directory, Delegate365 can manage all data. However, Office 365-specific features like licenses, user aliases or distribution list management are hidden or not functional in that case.
With Delegate365, the portal administrators can define the types and quotas of licenses per OU. This can be defined informally or you can set a hard limit for the OU administrators, so that, for example, an OU is only capable of using 20 licenses. Additionally, a simple workflow for ordering licenses is integrated.
Your data is stored where your Office 365 tenant (the Azure Active Directory) is located: US, EMEA or APAC. Delegate365 runs completely in Microsoft Azure and will be located in a data center in your desired region.
There are two ways of evaluating Delegate365. You can try the demo solution of Delegate365 in the Microsoft AppSource store, or open a 30-days trial here with your own Office 365 tenant. In case of questions, pls. contact us. We will provide a free trial scenario for you.
Typical customers of Delegate365 are larger businesses, companies with multiple departments or locations, franchisers, educational facilities, clubs, associations and any group who uses Microsoft Office 365 and wants to use delegated administrators for managing only their own units.
There are a number of scenarios where the delegation of user management and automation makes sense. IT-department workload can be reduced as central administration only needs to define the business managers and the organizational units. From that point on, the administrators can manage their own units in an easy-to-use web-portal: Delegate365.
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